Customer care executive

United Motors Lanka PLC
 


Posted On: 2013-03-20 / Views: 3439

Colombo - Western - Sri Lanka
Executive & Corporate Strategy
Other
Negotiable
Permanent
Not Specified
Not Specified / No Experience  

Receive, investigate and respond to all customer inquiriescomplaints regarding products and services. Excellent communicationskills and fluency inboth sinhala and English. a minimum of 3 passes at ALevel Examiniation

United Motors Lanka PLC, a publicly quoted company and a leader in the automobile industy has vacancies for dynamic, result-orented, self-motivated, innovative and energetic individuals to handle the following areas of work. The successful candidates are expected to be committed to developing a long-team career-oriented relationship with the company.

JOB RESPONSIBILITIES:

  • Receive, investigate and respond to all customer inquiries/cmplaints regarding products and services
  • Coordinate with internal departments in order to resolve customer issues
  •  Track and report relevant customer care performance metrics
  • Capature and apply customer feedback

CANDIDATE CRITERIA:

  • Should possess good secondary education
  • Diploma in Marketing would be preferred 
  • Should have excellent writen and verbal commuication skills
  • Ability to interact effectively with customers
  • Age below 25 years

TELEPHONE OPERATOR/ RECEPTIONIST

CANDIDATE CRITERIA:

  • Excellent communicationskills and fluency inboth sinhala and English
  • A minimum of 3 passes at A/Level Examiniation
  • Should possess excellent interpersonal and communications skills, including a flair for Public Relations
  • Should be able to work independently
  • Female, below 25 years of age

An attractive remuneration pacakage, including a comprehensive medical sheme, along with eccellent career development opportunities await selected candidates.

Canvassing in any form will bea disqualification. If you are confident that you satisfy the above requiremnts, p;ease mail or post your resume with the contact details to two non-related referees to reach us within 7 days of this advertisement.

 

Please use the apply button below to send your job application to us
 

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