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Senior Associate Customer Service
| Withheld |
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| Colombo - Western - Sri Lanka | ||
| Graduate/Management Trainee | ||
| Graduate Trainee | ||
| Negotiable | ||
| Permanent | ||
| Diploma/Trade Certificates | ||
| 0-1+ Years Industry Experience |
1 � 2 years� experience in a similar position (customer relations and administration) preferably in the BPO sector would be an added advantage Excellent command in both written and spoken English High level of IQ combined with sound analytical
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��������� Degree, Diploma or equivalent in a related field (e.g., Business Management, HRM, Statistics, Mathematics etc.)
��������� 1 – 2 years’ experience in a similar position (customer relations and administration) preferably in the BPO sector would be an added advantage
��������� Excellent command in both written and spoken English
��������� High level of IQ combined with sound analytical skills
��������� Ability to resolve issues, study work patterns, process flows and operational trends
��������� Ability to identify client requirements and problems with limited information
��������� Ability to make sharp decisions independently within a limited time period