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Executive-Customer Loyalty (1)
| Jobfactory |
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| Colombo - Western - Sri Lanka | ||
| Executive & Corporate Strategy | ||
| Other | ||
| Negotiable | ||
| Permanent | ||
| Not Specified | ||
| 2-3+ Years Industry Experience |
Minimum of 2 years of experience in similar role and in managing Consumer Loyalty Programmers.
We are searching for the correct fit
Vacancy –Executive - Customer Loyalty
Our client is one of the largest automobile (two wheeler/three wheeler) brands in the country.
Competency-fit
As the Executive-Customer Loyalty, you are expected to be analytical, customer oriented, dynamic, organized and a person with a pleasing personality. The ideal candidate should be with hands-on experience, preferably with an exposure to automobile/FMCG environment.
Job Responsibilities
The selected candidate will be required to play a key role in implementing the customer care strategy for the brand. The job involves building & maintaining the customer database, establishing contacts with customers and monitoring their satisfaction level in relation to the brand/product, after sales service & Spare Parts availability.
Eligibility
To be successful you will need to possess:
· A sound educational background.
· Minimum of 2 years of experience in similar role and in managing Consumer Loyalty Programmers.
· Part qualifications in CIM or SLIM.
· Good command of Sinhala, Tamil & English languages.
· Excellent working knowledge in MS Office package.
Candidates below 30 years will have a definite advantage.
The selected person can look forward to a rewarding career with a clear path towards personal and professional success coupled with advanced training opportunities and an attractive remuneration package.
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